Frequently asked questions
Everything you need to know about our LEGO® sets, delivery across Lebanon, payment and returns.
Products
Are your LEGO® sets genuine?
Yes. We only sell original LEGO® sets, new and factory-sealed, imported directly from Europe.
What does “shelf wear” mean?
Shelf-wear sets have minor marks on the outer box from storage or transport. The bags inside are still sealed and the set is new and complete. See shelf-wear sets.
Do you have older LEGO® sets?
Yes. Browse our Legacy Zone for older sets while stock lasts.
Delivery
How much is delivery in Lebanon?
We deliver all over Lebanon through Wakilni for a flat fee of $5.
How long does delivery take?
Delivery takes from 2 days in the Beirut area up to 5 days for distant locations.
Do you offer express delivery?
Yes. Same-day express delivery is available within Beirut on selected orders.
Payment
What are the payment methods?
We currently accept USD cash on delivery, so you pay when your order arrives.
Returns and gifts
What is your return policy?
You can return or exchange a set within 15 days. It must be unused and in its original packaging. See our Refund and Returns Policy for full details.
Do you offer gift wrapping?
Yes. Add gift wrapping to your order and it arrives ready to give.
Our shop
Do you have a physical store?
Not yet. We currently sell online only, through our website. We’re planning to open a local store soon, so stay tuned!
How can I contact you?
Message or call us on WhatsApp at +961 71 150 151, or email brickshoplebanon@gmail.com.